PWD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
PWD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your order
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
GDPR and Patrizia Wigan Designs
All teams at Patrizia Wigan Designs focus on data security as a matter of course. We’ve been safeguarding your personal information for over 30-years and only requesting the necessary data to enable us to deliver products and services, support you to the best of our ability, and keep you up to date with relevant news and product releases. And we will continue to do this under the GDPR regulations.
We work vigorously to protect our customer’s data from the latest threats. This is not a one-time effort; it’s a continual process that we monitor and work on. Security and privacy have always been by design and by default in all Patrizia Wigan Designs outsourced solutions.
What is GDPR?
The General Data Protection Regulation (GDPR) is the culmination of many years of negotiation and discussion between the EU member states to unify privacy and security law across the continent. It is to be layered upon existing national laws which were fragmented since the last attempt to do this, the UK’s version was the Data Protection Act 1998 (DPA).
While the law has been in place since 25th May 2016, it comes into enforcement 25th May 2018.
Patrizia Wigan Designs uses Elite Services as a data processor https://elite.net.uk - In preparation for GDPR, they are registered Data Processor with ICO and have been following their detailed guidance to ensure that they operate in a secure manner with their staff and customer’s personal privacy at the forefront of data management and their operating procedures.
Security for you
When accessing our website, your data is sent using HTTPS utilising Globalsign SSL certificates.
We do NOT store your debit/credit card information at all in any form.
All our card payments are processed through Secure Trading https://www.pay360.com by Capita plc - They are a PCI Service Provider Level 1 organisation – the most stringent certification level available in the payment industry.
Using pay360 means we do not need to store your payment card details, they are sent encrypted direct to pay360, we do not store them anywhere in any form.
Keeping your data secure
Keeping customer data safe is a huge responsibility and our outsourced partners’ top priority. We work hard to protect our customer’s data from the latest threats. This is not a one-time effort, it’s a continual process that we monitor and work on. Security and Privacy have always been by design and by default in all our solutions.